Clapiletics

Support

Something not working, or a question about your account? Email [email protected] and we'll get back to you. In the app, Account › Report a problem sends us a report with the details we need to help.

Signing in

Create an account in the app under Account › Create account with your email and a password of at least 12 characters, or sign in with the account you already have. Without an account, the app works as a guest: sets stay on your device.

Deleting your account

Choose Account › Delete account in the app and confirm with your password. Your account and everything synced to it are deleted from our server right away: sets, runs, plans, meals, coach chats and your community profile. You can also email us from the address you signed up with.

Rep counting and Apple Watch

Reps are counted from your Apple Watch during sets when Apple Watch live is on, or from your iPhone in a trouser pocket or on an arm mount. Counting is experimental: you confirm the reps before a set is saved.

Apple Health

Recovery reads heart rate variability, resting heart rate, sleep and workouts from Apple Health on your iPhone once you allow it. You can change access in the Settings app under Health › Data Access & Devices › Clapiletics. Health data leaves your iPhone only as summaries you choose to share with your coach.

Your coach

Alissa is an AI coach. Her answers are generated automatically and may be wrong, and she doesn't replace a doctor or a physiotherapist.

Read how we handle your data in the privacy policy.